Singtel Contract Cock Up ....

i heard from hongyun that recently he has a problem with SingTel , he called 1610 to check when his contract will end coz he wanna renew it to get a better offer...

the operator told him his contract will only end next year april , reason because he sign up for a 24 months contract....

when hongyun check his contract , he only sign up a 12 months contract at the IT fair so he call 1610 to " check " again ... once again the operator told him that his contract will only end next year april ....

to avoid any more problems , hongyun made his way down to the nearest Hello! shop to talk to the sales represenative (SR ) and check with them again .... the SR told him his contract has aready ended ! when hongyun ask why the operator told him that his contract willl only ended next year , the SR told him might be their system corrupted-_-

What if hongyun never go look for his contract and just " believe " what the operater say ? is this the way SingTel tie their customers down ? Guys please go double check your contract...