5 Star Standard?

What type of service are we getting from fast food restaurant like Mcdonald ? we get free sauces ,free salt and pepper , free napkins and most important we get free ice water ... how will you feel if Mcdonald start charging you guys 50 cents each for all the item i mention ? Piss ?

So what service would you expect from a 5 star hotel like Swissotel The Stamford ? of coz excellent service , full range of sauces , napkins with nice branding desgin and well chilled ice water with a few " ice cubes" ? hahaha

my friend had a very bad experience this afternoon with Swissotel ... he had high tea for 3 at Jaan located at Level 70, Equinox Complex, Swissôtel The Stamford ... what is a must request for while enjoying wonderful food at high end restaurant with excellent service?

yes you are right ! ICE WATER !

just like us they requested for 3 ice water to be serve chilled , while they are enjoying the spectacular view from the tallest hotel is South East Asia with the wonderful food , they were charge $3 per glass unknowingly , ya you are right UNKNOWINGLY .... ( when they were requesting for the ice water , the server never inform them about the charges )

check out the bill

$1 is left in the glass...

what is so special about the ice water served in Swissotel ? made with diamond water or after drinking you won't feel thirsty for 3 days ? what is written on the bills is mineral water ... even if it is mineral water does it cost $9 ? and who will ever know if the water came out from the tap ?

Ya people will think that if you can afford to eat at 5 star hotel what is $9 to you ... this is not about money... they felt cheated !

5 star standard ? think again ....